Support

What to include

• The name of the game
• Your device (for example, iPhone 15 or Pixel 8) and its iOS or Android version
• What happened, and what you expected to happen
• A screenshot, if you can take one

Purchases and refunds

Purchases in our games are processed by Apple or Google, so refunds are handled by them:

• App Store: request a refund at reportaproblem.apple.com
• Google Play: request a refund from your Google Play order history

If a purchase is missing after you reinstall a game or switch devices, sign in with the same Apple ID or Google account you used to buy it and use the game's Restore Purchases option. If that doesn't work, email us.

Your account

To delete your account and the data stored with it, go to Settings, then Account, then Delete account in the game, or see our account deletion page.

Privacy

See our Privacy Policy for what information our games and this website collect.